Refund Policy

As we strive to provide the best product and service, we are still aware that there will be instances where you may expect more than we offer or more than we promised.

Though we will always try to meet your expectations, but when they are unknown to us nor was it communicated to us before you started, it becomes difficult to solve. Feel free to reach out to us and we will see how we can assist and come to a balance.

And if after communication you still wish to get a refund, we can issue you a refund on the below conditions:

1. Our product (Dropazz Software) did not provide the promised services and solutions it offered you before making payment, which include Website Store Software, Product Software and Support. The listed 3 things must be missing before we issue a refund. Our support period are Mondays to Fridays 8am to 8pm West African Time.

2. We cannot issue you a refund on lack of sales, or lack of commitment.

3. We cannot issue a refund based on a "change of mind".

Thank you for your understanding, feel free to always contact us via our live chat on your dashboard software, via phone call, via whatsapp, all details are found here https://dropazz.com/globe/contact/